Organizational Policies

Operation Recovery is committed to maintaining transparency, integrity, and accountability in all aspects of our work. Below are our foundational governance policies, which are reviewed annually by the Board of Directors. These policies are designed to ensure our operations reflect the highest ethical standards while serving veterans, first responders, and their families.

Conflict of Interest Policy

This policy protects the integrity of our decision-making processes. All board members, officers, and key employees must disclose any actual or potential conflicts of interest.

  • Annual disclosure of potential conflicts by board members and key staff
  • Required recusal from discussions and decisions where a conflict exists
  • Conflicts reviewed by an independent board committee with documented outcomes

Whistleblower Policy

Operation Recovery encourages the reporting of unlawful or unethical behavior. This policy ensures that individuals who report concerns in good faith are protected from retaliation.

  • Confidential reporting channels available to all employees, volunteers, and stakeholders
  • Clear procedures for investigation and resolution of reported concerns
  • Strict non-retaliation clause protecting whistleblowers from adverse actions

Document Retention and Destruction Policy

This policy ensures responsible management of documents and records in compliance with legal, regulatory, and operational requirements.

  • Retention schedules for all types of records, including financial, HR, and programmatic documents
  • Secure destruction procedures for physical and electronic documents once retention periods expire
  • Routine reviews to ensure compliance and security of sensitive information

Executive Compensation Policy

This policy provides a fair and transparent framework for setting executive salaries based on market data and independent board review.

  • Use of third-party comparability data to benchmark compensation levels
  • Disinterested board members review and approve all executive pay decisions
  • Full documentation of decisions in official board minutes to ensure accountability

Need More Information?

Contact us to request the full text of any policy or for questions about implementation.

[email protected]